Refund and Return Policy

Returns

If you are not completely satisfied with your purchase, you may return the product within 30 days of receipt for a full refund or exchange. The item must be unused, in its original packaging, and in the same condition that you received it.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 5-7 business days

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at contact@thefurryluxe.com.

Return Shipping

Customers are responsible for paying return shipping costs unless the return is due to our error (e.g., incorrect or defective item).

For any questions regarding returns and refunds, please contact us at contact@thefurryluxe.com.